Posts Tagged 'email marketing'

Easy Ideas for Marketing Your Service Business

marketing-strategies-globe2 A lot of small services businesses struggle with marketing and acquiring new customers.  If that sounds like you, then below are a few tips to try out:

– Find local industry events or meetups that you can participate in and network with other professionals in your area of expertise. You may be able to pick up projects and establish a local reputation that way.

– Sign up for speaking opportunities at relevant local  events, meetups, and conferences. Your presentation shouldn’t be a sales pitch, but an “expert” presentation that establishes you as the go-to person in your area of focus and then include a brief sales followup to those that are interested in learning more.

– how does your website rank in organic Google search results? Write content for your website that is geared to pulling in traffic from people who are looking for folks like you – identify the long-tail keywords, and write a page for your site for each such keyword (without keyword stuffing or other black-hat stuff).

– Use LinkedIn: participate in relevant LinkedIn groups, connect to the people you already know in your field & that will give you access to other prospects also. Post updates about your company (customer case study or testimonial, info about your services, etc), keeping it “real” not spammy.

– Do you do any email marketing? You should be collecting emails on your website (offer a white paper or other information in return for their email address & use a double-opt-in form). Then have a regular customer newsletter.

– Get written up in some articles in your industry: write a press release on a newsworthy event about your company (eg, a new offering, etc), submit it through a press release site like PRWeb, and then reach out individually to journalists and bloggers in your industry – you can usually find contact information online. Just look for recent articles related to your space then reach out to those same folks. Focus on the respected publications, blogs and sites in your industry.

These are just a few ideas that can be useful for small service businesses.  If you’re looking for some more specific ideas for your business, then check out our marketing coaching services at http://www.kazooassociates.com/coaching.php

Happy Marketing!

Some Recent Software Marketing Articles

Here’s a quick summary of a few recent articles and blog posts worth reading, covering topics from influencing the B2B buy cycle, SaaS sales compensation, and what works in online marketing:

Selling B2B software? Even if you sell to the enterprise, the fact is that B2B purchasers gather a lot of their initial research on potential solutions online. That’s why having an internet marketing strategy (inbound marketing) is so key. Take a look at this recent article on ChiefMarketer.com about “Adjusting to the Web-Influenced Buy Cycle.”

If you’re moving to an enterprise SaaS model, then how to update your sales compensation plan might be on your mind. In that case, this recent blog post by Joel York at Chaotic Flow on “SaaS Sales Compensation Made Easy” may come in handy. Just remember that for SaaS you really need to focus on keeping customer acquisition costs (including costly sales comp) as low as possible – only use direct sales force when you really need it.

You can check out this recent survey by Go-to-Market Strategies on what worked & what didn’t in online marketing in 2009, in their report “Online Marketing Trends: What Worked in 2009 and What to Expect in 2010”. They found the best bets were email marketing and optimized websites, followed by social media tools.

Using Email Marketing the Right Way

I read a good email marketing article this week on Marketing Profs: Boosting Email Subscriber Satisfaction. Communicating regularly with your email list can be a real booster of revenue… but only if you avoid being seen as spam, and add value to your prospects and customers.

This article has some really good tips on how to create custom subscriber experiences and increase subscriber satisfaction in your email marketing, including:

  • Communicate regularly… but not too frequently. How frequently will depend on how often your typical customers make purchases.
  • Use custom welcome messages and emails at various points in a given customer’s purchase cycle, to bring them back for more.
  • Use customer satisfaction surveys and other post-purchase communications to keep your product or service foremost in the customer’s mind, and show that you are a customer-focused organization.

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